1. Information We Collect
At Eesha Bookings, a trusted division of EESHAMULTI DIGITAL SERVICES PRIVATE LIMITED, we collect essential information needed to deliver seamless pilgrimage and travel experiences. The data we gather includes:
- Personal Details: Your full name, contact number, email address, and other information you provide when making inquiries or bookings.
- Travel Preferences: Destination choices, travel dates, accommodation preferences, transportation requirements, and special requests for your sacred journeys.
- Payment Information: Transaction details necessary to process your booking payments securely.
2. How We Use Your Information
Your data is used exclusively to deliver the pilgrimage and travel services you request. This includes:
- Creating personalized itineraries and providing accurate pricing for your selected packages.
- Sending booking confirmations, travel updates, and important notifications about your sacred journey.
- Coordinating with our trusted network of hotels, transport providers, and local partners to ensure a smooth travel experience.
- Improving our services and understanding traveler preferences to enhance future pilgrimage offerings.
3. Data Protection and Retention
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. Your data is retained only for as long as necessary to fulfill your booking requirements, comply with legal obligations, and resolve any potential disputes.
4. Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties. Your data is shared only with:
- Service Partners: Hotels, transport providers, and local guides who need your information to deliver the services you've booked.
- Legal Compliance: When required by law or to protect our rights and the safety of our customers.
All our partners are carefully vetted and bound by strict confidentiality agreements.
5. Your Privacy Rights
You have the right to access, update, or request deletion of your personal information at any time. For any privacy-related questions or concerns, please reach out to our support team at kolla_phani@yahoo.com. We are committed to addressing your concerns promptly and transparently.
6. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices.